Privacy Policy
Welcome to Mago (referred to as the "Platform" or "Mago"). We are dedicated to safeguarding and honoring your privacy. This Privacy Policy pertains to the experience we offer to users who are 18 years of age and older on our Platform.
The Privacy Policy has been drafted in English (US). In case of any discrepancies between a translated version of this policy and the English version, the English version will take precedence.
The full legal bit
We recognize that concerns about how others use your personal data are significant for social network users. Therefore, we have created this privacy policy (the "Policy") to inform you about our handling of personal information ("personal data" or "personal information").
This Policy governs your use of Mago. We recommend that you review it alongside our Terms and Conditions of Use (the "Terms"). By accessing or using Mago, you agree to this Policy and consent to our collection, storage, use, and disclosure of your personal information as outlined herein.
Mago retains the right to modify this Policy at any time, so please check it regularly to stay informed about how we manage your information.
By installing, using, registering for, or otherwise accessing the services, you consent explicitly and knowingly to the processing of your personal data in accordance with this Policy.
IF YOU DO NOT CONSENT TO AND ACKNOWLEDGE OUR PRIVACY POLICY, THEN YOU MUST NOT ACCESS OR UTILIZE THE SITE.
The Summary
If you arrived here from our Terms and Conditions of Use, it's important that you review this Policy. It will explain how Mago is handling your personal data, which is crucial information for you to be aware of. The topics we address include:
I. What information do we collect
II. How we use your information
III. How we share your information
IV. Your rights
V. Data storage
VI. Security
VII. Cookies and other technologies
VIII. Children
IX. Disclaimer
X. Contact
I. What information do we collect
We gather data when you register and use the Platform. Additionally, we collect information you provide from third-party social network services, along with technical and behavioral data about your interaction with the Platform. We also collect details from the messages you send through our Platform and, if you permit, information from your contact list on your mobile device. Further details regarding the types and sources of information are outlined below.
Information you choose to provide
When you register, upload content to the Platform, make broadcasts, or contact us directly, you may provide some or all of the following information:
• Registration details, including age, username and password, language, email or phone number, and social media accounts
• Profile details, such as name, social media account information (including your nickname, user ID, and profile picture), and profile image
• User-generated content, such as comments, photos, videos, and virtual item videos you upload or broadcast on the Platform ("User Content")
• Payment details, including PayPal or other third-party payment information (where necessary for payment; we will not store or collect your credit card name, number, or security code)
• Transaction details, including records and history, dates, items, and amounts
• Your phone and social network contacts, with your permission. If you choose to find other users through your phone contacts, we will access and collect names and phone numbers and match that data against existing users of the Platform. If you choose to find other users via your social network contacts, we will gather your public profile information as well as names and profiles of your social contacts
• Your opt-in preferences and communication choices
• Information from correspondence you send us
• Details needed to verify an account
• Information shared through surveys or participation in challenges, sweepstakes, or contests, such as gender, age, likeness, and preferences.
To ensure safety and provide the best user experience, we need users to verify their accounts (to confirm you are not a bot!) and might request your phone number or Facebook Account. Rest assured, this is only to confirm your authenticity. We won't use your phone number for marketing purposes.
Information we collect when you use
Once you've set up your Profile and used Mago, you can opt to modify details such as your gender, birthday, and other personal information, though these are optional. We might collect data on how and when you use our Services, including your IP address, device details (model, system, MCC), and timezone. We also gather information about your mobile network (5G, 4G, 3G, WiFi) and mobile carrier. This data helps us determine your approximate location for displaying and sharing "nearby" users and moments. Occasionally, we may permit our staff to use the product for testing and engagement purposes.
When you use our Service, we will access your location, microphone, and phone camera with your explicit permission, and any log files you upload will be stored. This information aids in more precise reporting and Service enhancement.
If you reach out to our Customer Support team at contact@magopro.com, we'll receive your email address and may monitor your IP address and the content of your communication to assist with your inquiry. We will maintain records of our interactions with you, including any complaints from you or about you.
Information we obtain from other sources
We might obtain the information outlined in this Policy from various sources, including:
Social Media. If you opt to link or register using your social networks (like Facebook, Twitter, Instagram, or Google), we may gather data from these platforms, such as your contact lists and details about your interaction with our Platform in connection with these services, provided you give us permission and consent.
Third-Party Services. We may receive information about you from external services, including advertising partners, payment processors, and analytics providers. However, please be aware that this Policy does not extend to and will not cover the privacy practices of these third parties, which are governed by their own privacy policies.
II. How we use your information
We may use your information to implement and uphold our Terms and Conditions of Use, enhance our Platform, and tailor your advertising experience. Specifically, we might use your data for the following purposes:
1.To help you access your information efficiently after logging in;
2.To retain information so that you don't have to re-enter it during your visit or the next time you use the Service;
3.To deliver personalized content and information to you and others, which may include customized content, online advertisements, or other marketing forms;
4.To provide, enhance, test, and evaluate the effectiveness of our Service;
5.To develop and test new products and features;
6.To track metrics such as the total number of visitors, traffic, and demographic trends;
7.To diagnose or resolve technical issues, fulfill requests for products, services, Platform features, support, and information, and for internal operations including troubleshooting, data analysis, testing, research, statistical analysis, surveys, and to gather your feedback;
8.To automatically update the Mago application on your device. Additionally, Mago or other users may host contests, special offers, or other events ("Events") on the Service. If you prefer not to participate in an Event, avoid using the associated Metadata (e.g., hashtags or geotags).
9.assist us in identifying misuse, deception, and unlawful behavior on the Platform.
10.verify that you meet the age requirements to use the Platform (as mandated by law).
11.may utilize content you share in public areas of Mago for marketing and promotional activities on our affiliated sites and products.
12.merge all data we gather or receive about you for any of the above reasons.
13.for any additional reasons communicated to you when we collect your information or as per your approval.
III. How we share your information
We are dedicated to upholding your trust and safeguarding your personal information. We will not provide, reveal, or share your personal details with any external parties unless we have your consent or such actions are permitted under relevant laws.
Service Providers and Business Partners
When engaging the services of our business partners or service providers, we may disclose the types of personal information mentioned earlier to these entities to assist in conducting business operations and achieving business objectives. This includes activities such as research, payment processing, transaction fulfillment, database management, running contests and special promotions, providing technological services, handling deliveries, deploying emails, advertising, analytics, measurement, data storage and hosting, disaster recovery, search engine optimization, marketing, and data processing.
Specifically, regarding targeted advertising, we employ third-party advertising firms to display ads when you use our app. These firms may use information about your visits to this site and other websites to deliver ads about products and services that may be of interest to you.
Within Our Corporate Group
We might disclose your information to a parent company, subsidiary, or other affiliate within our corporate group to enhance service quality. We will implement steps to ensure that our affiliated companies comply with this Policy when handling your personal information.
Succession of business
If there is any transaction between companies related to our business that falls under this Policy, such as an acquisition, merger, or change in business entity, personal data may also be transferred to the successor of the business as allowed by relevant laws.
For Legal Reasons
Mago is committed to maintaining a healthy community and will work with all third parties to uphold their intellectual property or other rights.
We may reveal your information to address subpoenas, court orders, legal processes, law enforcement requests, legal claims, or governmental inquiries, and to safeguard the rights, interests, safety, and security of Mago, the Platform, our affiliates, users, or the public. Additionally, we may disclose your information to enforce any applicable terms of the Platform, to assert or defend any legal claims, and to adhere to any relevant laws at our discretion.
We will also assist with law enforcement inquiries from both within and outside your country of residence. If we have a genuine belief that disclosure is legally required or if we, at our discretion, determine that disclosure is necessary to protect our legal rights or those of third parties and/or to comply with judicial proceedings, court orders, or legal processes served to us, we may choose to raise or waive any legal objections or rights available to us.
With Your Consent
We might share your information for other reasons based on your consent or further instructions from you.
If you use third-party services like Apple, Facebook, Google, or Twitter to log into the Platform or to share your Platform usage, these third-party services may gather data about you, including your activities on the Platform, and may inform your connections on those services about your Platform usage, according to their privacy policies.
We may provide aggregated data to third parties such as Facebook, which may include your personal information (though not directly identifiable), along with other information like log data, for industry analysis, demographic profiling, and targeted advertising.
To help you connect with more people on Mago, other users will be able to view the information you post on your Profile, including photos if you select the 'Public' access setting. When participating in public activities on the Platform, be cautious about sharing personal information. We are not liable for the information you choose to disclose. Any information you provide should reflect how much you want others on Mago to know about you. You can also manage the visibility of your information through the "Settings" page.
IV. Your Rights
To the extent allowed by applicable laws, you have rights concerning your personal information that we process, including the right to access, correct, erase, restrict processing, withdraw consent, request data portability, verify if we handle your personal information, and review any automated decisions made based on processing. We will not discriminate against you for exercising these rights. However, please note that you can only update your gender information once.
If you wish to exercise your rights related to your personal information, such as correcting or deleting inaccurate details, informing you about its use, or any other rights permitted by law, please contact us at contact@magopro.com.
Following identity verification, we will address your request within a reasonable timeframe and in accordance with relevant laws. However, we may be unable to fulfill your request if:
• it poses a risk to the life, body, property, or other rights of you or others;
• it could significantly disrupt our business operations;
• it would breach other laws and regulations;
• you fail to verify your identity;
• or if we are otherwise legally permitted to refuse your request.
V. Data Storage
Mago is an international social application utilizing servers in various countries, including the United States. To deliver our services, your personal data may be stored outside your country or region of residence. In such cases, we will implement measures to ensure that your personal information is handled and stored in compliance with relevant laws.
VI. Security
How does Mago protect my personal information?
Mago has established effective and appropriate security protocols to protect against the loss, misuse, and modification of information under our control, including your personal details. We employ robust security measures to maintain the confidentiality of your information, such as protected servers with firewalls. Our technical team at Mago is dedicated to ensuring the secure operation of our site.
Although we implement reasonable precautions to guard against potential security breaches of our website, member database, and records, no website or internet transmission can be entirely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We encourage you to take steps to safeguard your personal information (including your password) and to log out of your account after use.
We cannot assure the security of your personal data while it is being transmitted to our site; any transmission is at your own risk. Once your information is received, we have protocols and security measures designed to prevent unauthorized access.
How do you help keep your information secure?
You must not reveal your password to others or share it with anyone. If your password is lost or shared, your personal information could be at risk. In such cases, please contact Support through Feedback. Immediately update your password through your “Settings” page. Mago is not liable for any consequences resulting from your failure to maintain password security, which may breach our Terms and Conditions of Use.
VII. Cookies and other technologies
The Platform is not intended for users under the age of 18. If we discover that personal data has been gathered from someone under 18 on the Platform, we will remove this data and deactivate the individual's account. If you suspect that we have collected information from a minor under the age of 18 on the Platform, please reach out to us at contact@magopro.com
VIII. Disclaimer
Cookies and other technologies
To ensure the application functions smoothly, we may place small data files known as cookies on your device. Most developers do this. A cookie is a small text file stored by a website when you visit it. It allows the site to remember your actions and preferences, aiming to enhance your user experience.
.You can manage whether to accept cookies through your settings or other tools. However, if you disable cookies or restrict their use, you might not be able to enjoy the full range of our services or access all features, which could impact your overall user experience.
Other technologies
We might integrate modules from other companies into Mago to assess how their services and products are utilized. Concerning your personal data handled by a third party through such a module, the privacy policy of that third party will be applicable. We also recommend reviewing their privacy policy, if available.
VIII. Children
You confirm that you have the necessary legal capacity and rights to use Mago. The Platform is not intended for individuals under 18 years old. If we discover that personal information from someone under 18 has been collected on the Platform, we will delete that information and terminate the account. If you suspect that we have gathered information from a minor on the Platform, please reach out to us at contact@magopro.com. We will deactivate the associated account(s) and take appropriate steps to promptly remove such personal data from our records.
IX. Disclaimer
You can use our instant message function, which allows you to communicate with other users of Mago. But we recommend and encourage you (and all our users) to consider carefully about the disclosed information of other users . We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names , addresses, credit card details, national identity numbers or drivers’licence details and other sensitive information in your Profile ,which is open to abuse and misuse.
Additionally, be cautious when sharing sensitive personal information such as your religious beliefs and health status in your Profile. Although you may choose to provide such details when creating your Profile, including your sexual orientation and ethnic background, you are not obligated to do so. Keep in mind that any photos or videos you upload to Mago might disclose these sensitive personal details. By uploading and posting such information, you are giving explicit consent for us to process it. You do so at your own risk, and if you post content that violates our Terms and Conditions of Use, we reserve the right to deactivate your account.
X. Contact
Inquiries, feedback, and requests related to this policy should be directed to contact@magopro.com.